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FREQUENTLY ASKED QUESTIONS


If you’ve never been on a cruise before, you are likely to have lots of questions about it. How do I get to the ship from the airport? Are meals included? What do I have to pay for while I am on the cruise? These are all great questions and we’ve got the answers for you!

Included In Your Cruise

  • 5-night cruise for two
  • Hotel Accommodations for night before sail date
  • Roundtrip airfare to Tampa, FL*
  • Transportation from the hotel to the cruise
  • All meals**
  • $150,000 in cash prizes onboard
  • Performances by the Goo Goo Dolls, Flo Rida and Macy Kate

* In lieu of airfare, Florida winners will receive a travel allowance

**Does not include Specialty Dining

What is not included:
 Airport/departure taxes; cost of passport and visas; taxes; excess baggage charges; laundry; phone calls; all items of a personal nature; items not included on regular menus; meals not detailed in the itinerary; and health, accident, baggage, or travel protection plans.

How is my airfare booked?Flight Arrangements

How will my hotel for pre or post cruise be booked? Hotel Bookings

Where is the port located? Direction to Port

What do I have to pay for while I am on the cruise? Personal expenses such as photos, souvenirs & island tours, sodas, bottled water or alcoholic beverages or any other extra activities that you may choose to participate in on the ship or on shore that require a fee.  However, you will have $250 ship credit to use at your discretion.

What should I pack? 
Whatever you wear at home that you are comfortable in is what you can wear when on onboard . You should wear comfortable, casual attire, and if you prefer to participate in the more formal night, a nice dress or suit.

Is there a gym on the ship? 
There is a state of the art fitness center onboard . Stay in shape with your favorite workout equipment including treadmills, ellipticals and free weights or even yoga, pilates and spinning.

Do I need a passport? 
The U.S. Government states that all our U.S. citizens be in possession of a valid passport when traveling on any cruise. If you are a non-US citizen, you are responsible for knowing what type of Visa may be required for travel.

HOWEVER You may sail with either a valid passport, proof of citizenship and a valid government-issued photo I.D. (driver’s license with a photo), or any other WHTI compliant document.

Proof of Citizenship examples include:
*State certified U.S. birth certificate
*Original certificate of U.S. naturalization
*Original certificate of U.S. citizenship

What time do we have to be on the ship? Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.

What do you do when the ship is in port? 
There are a host of shore excursions that you can choose from. You can sign up onboard, or sign up online before you travel. If you stay onboard, you can relax by the pool, read a book or just hang out.

Will I get seasick? 
Chances are you will not. However, if you tend towards motion sickness, you can purchase something over the counter or see your doctor before you go.

 

Still have more questions? Call us at at 707-546-1212 or 800-376-2504.


January 15 - 20, 2018